To better help the customers and answer as many questions as quickly as possible, this frequently asked questions section has been made.
Q: What forms of payment do you accept?
A: We accept visa cards, master cards, discover cards, checks, money orders and wire transfers.
Q: Where can you mail/ship item(s)?
A: We ship all over the world, not just the US.
Q: How long is the warranty on items?
A: There is no definite answer for that because different rules apply to different items. Please email if you would like to know the warranty for a specific item.
Q: How much is shipping and what type of shipping do you do?
A: It varies on what type of shipping you would like to have and what item(s) you are ordering. Ground shipping
Q: There’s an item I would like to have, but I can’t find it on the site.
A: Try using the search form at the top or call and ask. We may not carry it or it may be temporarily out of stock or we may have forgotten to put it on the site.
Q: Can I get a specific price for an item?
A: Yup, sure can. Just call us at 800-214-9222.
Q: What’s the best way to order?
A: Call us toll free at 1-800-214-9222.
Q: Where are you located?
A: In 1200 Marshall Street, Shreveport, Louisiana 71101.
Q: How come I can find items on the homepage and not in the subpages (or vice versa)?
A: Items on the homepage are more current than the ones in the subpages. We may or may not have items in the subpages, but we will have them if they’re mentioned on the homepage (or main page).
Q: Do you do catalogs?
A: Nope. Just webpage and some magazine advertisements.
Q: How can I check the status of an order?
A: Call Customer Service at 318-424-9791 and ask.
Q: Can I sell you an item?
A: Yes. Call Purchasing at 318-424-9791 with a price in mind.